House Rules &
Casino Updates

House Rules

  1. Must have a valid picture I.D. on your person to enter the Casino.
  2. Must be at least 21 years old to be in a gaming area. Minors will be asked to leave the Seasons Restaurant at 10 p.m.
  3. Machine Tickets must be redeemed within 48 hours of Cash Out.
  4. Loitering and Panhandling is prohibited.
  5. No bicycles on the property.
  6. All bags and backpacks are subject to search.
  7. Please do not put feet on machines or pedestals.
  8. Multiple Machine Play is allowed at the discretion of Management.
  9. Win-River is not responsible for credits left unattended. If you need to leave your machine, contact any Team Member.
  10. Machine Malfunction voids all plays and pays.
  11. Must have a River Club Card to participate in all Promotions.
  12. Win-River Resort & Casino reserves the right to change, modify, or cancel promotions at any time without prior notice.
  13. Offensive attire – display of profanity, gang symbols, and inappropriate exposure – will not be tolerated.
  14. By entering this area I understand that I may be photographed or filmed, and I hereby consent of the reproduction and use of my likeness either in whole or in part to be used by Win-River Resort & Casino, and other assignees, for any and all advertising, trade, or art purposes and in any and all publications and other advertising media without limitation or reservation.
  15. Free Play Chips have no cash value and rewards will be discontinued if any reward program is found being abused.
  16. Management decision is final.
  17. Win-River Resort & Casino reserves the right to refuse service to anyone.
  18. Possession of firearms shall be prohibited at all times in the gaming facility except for state, local or tribal security or law enforcement personnel authorized by tribal law and by federal or state law to possess firearms at the facility.
  19. No animals of any kind allowed in the building unless they are a working certified service animal.

Keeping you up to date

As we get back to normal we aim to keep you up to date on all changes as they become available. Here are some key requirements that apply to all guests:

  • All Guests must be 21 to enter the Casino. A Valid I.D. is required. 

  • All team members vaccinated or otherwise are required to wear a face cover.

  • Guests who are fully vaccinated may enter our resort destination without a face mask. We will not require proof of vaccination, and we ask our guests for their safe and responsible cooperation with this policy.

  • Unvaccinated guests must wear masks that meet CDC guidelines. Masks that meet these guidelines are provided to guests at the main entrance.

  • 6 ft. Social distancing is encouraged.

  • There are several sanitation stations and sinks for hand-washing.